YOUR CREDIT CARD OUTLET

Fedex sent to the wrong address! How I can get my money back?

I bought something that was supposed to be a next day delivery. When I have not received my product, I waited and waited and finally did a chargeback on my credit card two weeks later. The charge failed, because the company that bought the product's fax credit card company test ordering and delivery confirmation. 1 months after the product had being sent, somebody knocks on my door and asks if I ordered something about a month ago. I say yes, and that gives me a Fedex package. He says it is shipped FedEx to your home and his wife signed it. The problem is, the product is a very sensitive issue and I already bought one and another. How I can get my money??

Actually, you need to contact your credit card company because the dispute was not resolved. Just because FedEx provided evidence that the product was delivered, never proven that he has delivered. Company credit card must provide proof to you and not simply deny the chargeback. Get someone in customer service and promote the subject, but not be rude. These are the call center people do not really give a damm about anything so the more beautiful it is …. Remember, you do not have to pay, and they can charge you no interest on the issues in dispute. Remember, you must prove that FedEx delivered the package …. If they say that "They let the front door when such and such" does not count. Tell them to prove that left him there. If you have a firm, ask for it. If there is no at home – you're not responsible. Remember that the signature is in both directions. Good luck!

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